Pollyana SALERNO is currently Events sales executive at Ritz Hotel Paris.
After having studied for 5 years at Vatel Paris and with her final year in the Luxury Goods Management Specialization and a managerial internship in the Four Seasons George V Palace in Sales & Marketing, Pollyana Salerno was hired directly in 2016 as the Ritz Paris Hotel’s Guest Coordinator.
I like supporting and leading a great sales team who work together well; having lots of different missions and administrative responsibilities while retaining a high level of contact with my clients when they are checking in and during my commercial visits.
I’m in charge of the leisure clientele at the Ritz Escoffier School and participate in commercial actions rolled out by the team while complying with all the standards and procedures in place at the Ritz Paris.
My daily tasks include:
My job requires the following qualities:
I learned how to expand my skills:
What I like the best in the hospitality industry is serving others, sharing, all the benevolence that comes from this and continually seeking to spark emotions for our guest’s experiences.”
The renovation of the Ritz Paris Hotel, a mythical hotel, required a 140 million-euro investment for its 142 rooms, including 50% of suites, its four bars and its three restaurants.
“Vatel made me more open-minded and allowed me to meet people who contributed to making me who I am today.”
Aurélie Ponce - Operations manager for the Cheval Blanc Paris Hotel / 2006 Alumnus
VATEL Group, specialized in teaching Hospitality and Tourism Management, is proud to announce the nomination of Karine Sebban-Benzazon as CEO of our Group.Read more
17th Vatel International Convention brings together leaders of top ranking Hospitality and Management School in KigaliRead more
More and more human communities consider ecotourism to be a solution that promotes their way of life, and preserves their culture and biodiversity surrounding them.Read more
Martin Rousset, a Vatel Nimes student, flew to Antananarivo for Vatel Madagascar’s specialization in ecotourism management for his last MBA year.Read more
The tourism sector, one that now attracts millions of young students throughout the world, is in tune with globalizationthat is currently being overturned by inequalities and environmental threats.Read more
Vatel Rwanda started in 2016, we began to prepare the first intake for 2018, headed by Nicole Bamukunde, a Rwandese graduate of Vatel, and who has worked in startups in her country, which is totally renewing itself.Read more
This last week of November, 339 5th year students competed in English for 1st place on the podium.Read more
The Vatel Group of schools turns 40 years this year and our Founder, Mr. Alain Sebban, speaks on Europe1's Saga podcast with Elisabeth Assayag and Emmanuel Duteil about the schools, including Vatel Rwanda.Read more